Check AI

Privacy Policy

Last updated October 12, 2026

Check AI exists because we think your AI should work for you alone. This policy explains what information we collect when you use check-ai.com, LEO and LEO Cloud, what we do with it, and what we never do with it.

The short version. Your conversations with LEO, your email, calendar, documents and memory stay on the LEO machine you own. Check AI collects only what it needs to answer your enquiry, fulfil your order, run your LEO Cloud account and send the messages you asked for. We do not sell your personal information, and we never share your mobile number or text messaging consent with anyone for marketing.

1. Who this policy covers

This policy applies to Check AI ("Check AI", "we", "us") and to the people who visit check-ai.com, contact us, reserve or buy a LEO, use LEO Cloud at leo.check-ai.com, or receive text messages from Check AI or from their LEO. It also describes, in section 6, how a LEO machine handles the data you connect to it, because that is the question buyers ask most.

2. Information we collect

Information you give us

  • Contact details when you fill in a form, email or call us: your name, email address, company and, if you choose to give it, your phone number.
  • Reservation and order details: the machine you are interested in, how many people will use it, what you'd like LEO to do, and later a shipping address and billing information to fulfil an order. Card payments are handled by a payment processor; Check AI does not store full card numbers.
  • LEO Cloud account details: your sign-in email, the people you invite to use your LEO, their roles, and the phone number and Slack workspace you connect for reaching your LEO.
  • Text messaging consent: the mobile number you register, the date and method of your opt-in, and any STOP or HELP requests you send, so we can honor them.
  • Support conversations: what you tell us when you ask for help.

Information collected automatically

  • Website logs: IP address, browser type, pages visited and the time of the visit, kept by our hosting provider for security and troubleshooting.
  • LEO device health: each LEO machine reports its status to LEO Cloud, such as software version, whether it is online, disk and memory headroom, and error reports. This telemetry does not include your conversations, email, documents or memory.
  • Message routing metadata: when a call or message is routed through LEO Cloud to your LEO, we see the phone numbers involved, the time, and delivery status. The content is processed on your LEO machine.

3. How we use information

  • To answer your enquiry and follow up about LEO or another Check AI service.
  • To confirm a reservation, agree pricing and a delivery date, build and ship your LEO, and set it up.
  • To run your LEO Cloud account: sign-in, two-step verification, managing who can use your LEO, and routing calls and messages to it.
  • To send the text messages you opted in to (see section 4).
  • To keep the Services secure, diagnose problems and improve LEO.
  • To meet legal obligations and enforce our Terms of Service.

We do not use your personal information, your conversations with LEO or the data you connect to LEO to train AI models for anyone else.

4. Text messaging and your mobile number

If you give us a mobile number and opt in, Check AI and your LEO may send you text messages about your reservation or order, your LEO Cloud account and security, support conversations, and reminders, briefings and alerts generated by your LEO. The full program terms, including message frequency, costs and how to opt out, are in section 4 of our Terms of Service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

In plain terms: your mobile number and the fact that you opted in are used only to send you the messages you asked for and to support you. The only outside parties that handle them are the telecommunications providers needed to deliver a text message, and they act on our instructions.

You can opt out at any time by replying STOP to any message, turning text notifications off in LEO Cloud, or emailing info@check-ai.com. Reply HELP for assistance. Message and data rates may apply. Message frequency varies.

5. When we share information

We do not sell personal information and we do not share it with third parties for their own marketing. We share information only in these situations:

  • Service providers who work on our behalf and only as needed to provide the Services: website and form hosting, email delivery, a payment processor, a shipping carrier, and the telecommunications providers that connect phone calls and deliver text messages. They may use the information only to perform the service for us.
  • At your direction, for example when you ask LEO to send an email, text or calendar invite to someone, or when you connect LEO to your Google Workspace, Slack or other provider. Those connections run from your LEO machine to that provider under the provider's own terms.
  • A larger hosted model, only if you turn that option on in LEO. It is off by default, and you choose the provider.
  • Legal reasons: to comply with a law, court order or lawful request, or to protect the rights, safety and property of Check AI, our customers or others.
  • Business transfers: if Check AI is involved in a merger, acquisition or sale of assets, your information may be transferred, subject to this policy.

Mobile numbers and text messaging opt-in consent are excluded from every category above except the telecommunications providers needed to deliver a message and legal reasons.

6. Data on your LEO machine

LEO's model, speech recognition, voice and memory run on the machine in your office. The email, calendar, documents, contacts, deals, KPIs and conversations you connect or create are stored on that machine and processed there. Specifically:

  • Check AI does not have a copy of your conversations, memory or connected data, and LEO Cloud never stores them.
  • LEO connects directly from your machine to the services you authorize, such as Google Workspace or Slack, using credentials you control and can revoke.
  • If the internet goes down, LEO keeps working on what is already on the machine.
  • You can delete the data on your LEO, disconnect any service, or wipe the machine at any time. Because we do not hold a copy, we cannot restore it for you unless you keep your own backup.

Check AI staff access a LEO machine only when you ask us to help, with your permission, and for that purpose only.

7. Cookies and analytics

check-ai.com uses only the cookies and local storage strictly necessary to make the site and forms work. LEO Cloud uses session cookies to keep you signed in. We do not use advertising cookies or sell browsing data. If we add privacy-respecting analytics in the future, we will update this policy first.

8. How long we keep information

  • Enquiries and reservation details: for as long as needed to follow up, and then up to three years in case you come back.
  • Order, billing and tax records: as long as the law requires, typically seven years.
  • LEO Cloud account details and device telemetry: for the life of the account, then deleted within 90 days of closure.
  • Text messaging opt-in and opt-out records: for as long as you are opted in, and afterward as proof that we honored your request, as required by messaging regulations.

9. Security

We protect the information we hold with encryption in transit, access controls, two-step verification on LEO Cloud, and limiting access to the people who need it. No system is perfectly secure, so if you believe your information or account has been compromised, contact us right away.

10. Your choices and rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. You can exercise these rights by emailing info@check-ai.com. We will verify your identity and respond within the time the law allows, and we will not treat you differently for making a request.

You can always opt out of text messages by replying STOP, and opt out of email follow-ups by telling us or using the unsubscribe link in a message. Account and security messages continue while you have an account.

Residents of California, Virginia, Colorado, Connecticut, Texas and other states with privacy laws: we do not sell personal information or share it for cross-context behavioral advertising, and we do not use sensitive personal information for purposes other than providing the Services.

11. Children

Our Services are for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you think a child has given us information, contact us and we will delete it.

12. Where data is processed

Check AI is based in the United States, and the information we hold is processed there. Your LEO machine processes your data wherever you install it. If you use our Services from outside the United States, you understand that the information we collect is transferred to and processed in the United States.

13. Changes to this policy

We may update this policy as our Services change. We will update the date at the top of this page and, for material changes, notify LEO Cloud account holders by email before the change takes effect.

14. Contact

Questions or requests about privacy: